Shipping Information
We aim to deliver your chosen items to you as smoothly and efficiently as possible. Please review the following general information regarding our shipping processes.
Processing Times
All orders are processed during standard business days, excluding weekends and public holidays. Processing begins after your order and payment are confirmed. Please allow for this initial processing period before your order is dispatched for delivery.
Shipping Destinations
We currently offer shipping services to numerous locations. The specific countries we deliver to are selectable during the checkout process on our website.
Shipping Methods & Carriers
We partner with reliable national and international carriers to deliver your orders. The available shipping options and the specific carrier used will be displayed to you based on your delivery address during the checkout procedure.
Order Tracking
Once your order has been dispatched from our facility, you will receive a confirmation email containing your tracking number and a link to monitor your shipment’s progress. You can also check the status of your delivery by logging into your account on our website.
Shipping Costs
Shipping fees are calculated in real-time based on the total weight and dimensions of your purchased items, as well as your final delivery destination. The exact cost will be clearly shown before you complete your purchase.
Delivery Times
Transit times begin once your order has been handed over to the shipping carrier. Estimated delivery windows vary depending on your location and the selected shipping service at checkout. Please note that these are estimates and not guarantees, as delivery speeds can occasionally be affected by factors outside of our control, such as carrier delays or customs procedures for international orders.
P.O. Box & Parcel Locker Deliveries
We can ship to most commercial P.O. Box addresses and carrier parcel lockers, provided the shipping service selected supports delivery to these locations.
Missing or Damaged Shipments
While rare, issues can occur during transit. If your tracking information indicates your package was delivered but you cannot locate it, we recommend first checking with neighbors or your local post office. For parcels that arrive damaged, please contact our support team promptly for assistance. We may require photographic documentation to help resolve the situation.
For more detailed and specific information, including any current service advisories or limitations, please visit the relevant help section at landm-home.com.